Frequently Asked Questions About Our Istanbul Spa

The easiest way is to send us a message on WhatsApp, use our reservation page or call us on +90 533 318 04 27. Our team will confirm your appointment personally.

We recommend booking ahead, especially for evenings, weekends, couples treatments and six-hand massage. Same-day appointments are often possible, so feel free to message us and ask.

We're at Mimar Kemalettin Mah., Darphane Sk. No:1, Beyazıt, 34130 Fatih/İstanbul, in the heart of the historic peninsula. You can find directions on Google Maps.

Prices depend on the treatment, duration and number of guests. Send us a message on WhatsApp and we'll share our current rates and help you choose the right option.

Please arrive around 10 to 15 minutes before your appointment. This gives you time to settle in, enjoy a cup of tea and talk through your preferences with us.

Yes. Our team communicates in English, so you can easily ask questions, share your preferences and feel comfortable throughout your visit.

Of course. Please let us know on WhatsApp as early as possible so we can find you a new time or free up the slot for another guest.

For pure relaxation, choose a Swedish or aromatherapy massage. For stubborn knots, try deep tissue. If you want more energy and flexibility, a Thai massage is a great choice. Not sure? Message us and we'll recommend one.

Yes. Before every session, your therapist will ask about your preferred pressure and any areas to focus on or avoid. You can ask for lighter or firmer pressure at any time.

For oil massages, you can undress to your comfort level. You'll be covered with fresh towels throughout, and only the area being massaged is uncovered. For Thai massage, we'll let you know what to wear when you book.

Yes. You can enjoy a couples massage side by side in the same room, or choose our longer Couples Spa Ritual for a special occasion.

You'll first warm up on the heated marble stone, then enjoy a traditional kese scrub to exfoliate the skin, followed by a soothing foam massage and a warm rinse. Discover the full ritual in our Peeling & Foam Massage.

Absolutely. Many of our guests try a Turkish bath for the first time with us. We'll explain each step so you always know what to expect and feel at ease.

Guests usually wear a traditional peştemal (a light cotton wrap) or swimwear. Ask us when booking and we'll tell you everything you need to bring.

Yes, and it's a wonderful way to enjoy both. A massage after the hamam feels especially relaxing. Message us on WhatsApp and we'll help you plan the right combination.

Please tell us if you're pregnant before booking and check with your doctor first. Some treatments, essential oils and the heat of the hamam may not be suitable, and we'll help you choose a safe option.

Let us know about any injuries, allergies or medical conditions, such as heart problems, high or low blood pressure or skin conditions. We'll adapt your treatment or recommend checking with your doctor before your visit.

Cleanliness is one of our top priorities. Treatment rooms are prepared with fresh towels and linens for every guest, and our team follows careful hygiene routines throughout the day.